The best time to ask for a review is soon after a customer has experienced the value of your work. Keep the request personal and straightforward: thank them, explain that feedback helps local customers find you, and give them one simple review link.
Do not script the review or pressure customers to leave a perfect rating. Honest, detailed feedback is more credible and more useful. Reply professionally to reviews when appropriate, especially when a customer shares a useful detail about the experience.
Make review requests part of a consistent follow-up process. A steady collection of authentic reviews is more helpful than a one-time campaign, and it gives your website and local profile stronger trust signals over time.
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